Feedback - Praise or Complaints

Praise or complaints for Hart Plain Church Preschool

At Hart Plain Church Preschool we welcome all feedback from parents - good or bad. We thankfully have an excellent record of providing first class childcare for preschool children in the Cowplain, Wecock Farm and Waterlooville areas. We use our feedback comments to help us continually improve and build on our excellent reputation of looking after your children. On this page you can read some of the feedback comments that we have received. Further down the page, is a section which outlines our complaints procedures.

Highly recommend Hart Plain Church Preschool

I was so happy that I chose Hart Plain Church Preschool for my children to attend their preschool years for. The school is well organised, but above that, their teachers and staff are friendly and very down to earth. My kids loved their time at the preschool and I knew that they were always well looked after.

The quality of care received is reassuring

My son loves Hart Plain Church Preschool and he always seems very happy when he comes away from his daycare at the school. There are several teachers at this school who I probably speak to more often than others, but the whole team seem professional, but loving and caring. This is important to me and my partner, but above all to Sam. Thank you for looking after our son.

My child is extremely happy at Preschool

Every day my child comes home happy, and is always excited to know that she is going to school on any given day. The staff are friendly and always approachable, and my girl just loves her time at the school. Well done to all the staff and thank you to Karen and her team for being there when it counts!

Making a complaint

Should you have any concerns about how your child is doing at Hart Plain Church Preschool, then please do not hestitate to speak to their keyperson. However, if there is a matter of any complaint, then it is always best to speak with the PreSchool Manager in the first instance, and we will do our best to resolve any issues that you may have, and make sure that your complaint has been dealt with in a professional and satisfactory way.

Resolution Procedures

If after having spoken with the Preschool Manager, and failing a satisfactory outcome, then we have a detailed Complaints Procedure in place whereby urgent matters can, or should be able to, be resolved in a positive way.

Our Address

Hart Plain Church Pre-School & Daycare,
Hart Plain Church,
59 Hart Plain Avenue,
Waterlooville,
Hampshire, PO8 8RG

Tel: 023 9225 4452